Support
Garage Ask is a small, early-access service. Email us and a person replies, usually within two business days.
Contact
What to include
- Which assistant you use: Claude or ChatGPT.
- What you asked for, and what happened instead, including any error text you saw.
- Roughly when it happened, and the email address on your account.
Never send a password, a one-time sign-in code, or a card number. We will never ask for one.
Common fixes
- The assistant cannot find your records. Reconnect Garage Ask in the assistant's settings: Claude uses Settings, then Connectors; ChatGPT uses Settings, then Apps. Sign in again and approve both read and write access.
- It says the connection is read-only. The connector was approved without write access. Reconnect and allow it, or the assistant can still read but not save.
- A mileage was rejected. Today’s odometer reading cannot be lower than the last one for that vehicle. Check the number and record the correct one. Past services are different: they are saved in any order, and if the mileage looks out of line for its date the assistant is told to ask you.
- It says a limit was reached. There are caps on vehicles, service entries, specs per vehicle and open reminders. Delete or archive something you no longer need.
- You want your data. Ask the assistant to export it, or to delete one vehicle, or your whole account. You can also email us from your sign-in address and we will do it.
Data and privacy
What we store, who processes it and how to delete it are in the privacy policy. Setup steps are in the setup guide.
Service status
There is no public status page yet. If garageask.com loads but the connector fails, email us and we will investigate.